Trakker 2025 Q1 Updates

Trakker Office 2025.0.1.x

  • New Grid menu item to quickly hide or show the side panel. Very useful for when a side panel was turned off in the past but now want to turn it back on. (right click inside the grid to see this new menu option)
  • Using arrows to scroll through a grid will switch the side panel to display the details of that row.
  • Customer Appointments reminders can be automatically sent to the customer via SMS Text or Email. Customers can have specific emails or phone numbers set to have the reminder sent to and then the appointment can be set to send reminder. Reminder system can be set to send an alert the day before, and/or the day of, and/or the when the Tech/rep taps Travel to appointment
    • SMS Text Messaging, SMS Trakker Texting required
    • Email. SMTP.com emailing required

Trakker Payment Processing

  • If open the Payment URL via the Trakker Invoice page the users UserName will pass to the server and be logged as the CreateUser for the payment. This is then displayed on the Todays ROA reports to easily identify which payments were filled in by the office over the phone verses the customer themselves online

Route Sales Trakker 2025.4.1.x

  • If product has a Manufacturer and/or Manufacturer code, it will be displayed on the inventory list
  • If the device is the ‘Warehouse’ device or set to allow the user to pull inventory from the warehouse, if there is a BIN Location defined that will display on the inventory list

First Aid Trakker 2025.4.1.x

  • If product has a Manufacturer and/or Manufacturer code, it will be displayed on the inventory list
  • If the device is the ‘Warehouse’ device or set to allow the user to pull inventory from the warehouse, if there is a BIN Location defined that will display on the inventory list

Field Service Trakker (Android(2025.4.1.x) / iOS(20255.01.x))

  • If product has a Manufacturer and/or Manufacturer code, it will be displayed on the inventory list
  • If the device is the ‘Warehouse’ device or set to allow the user to pull inventory from the warehouse, if there is a BIN Location defined that will display on the inventory list

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